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Review about the Quotex from 大輔

Review about the Quotex from 大輔

大輔

Registered: 18.12.2024

Earned: $12214

サポートに2回問い合わせましたが、どちらも数分以内に明確な回答をもらえました。問題はすぐに解決され、非常にプロフェッショナルだと感じました。

Quotex team

Response from customer service

サポートに2回問い合わせましたが、どちらも数分以内に明確な回答をもらえました。問題はすぐに解決され、非常にプロフェッショナルだと感じました。

Overall rating

466 votes

Grade distribution:

5 stars

95%

4 stars

5%

3 stars

0%

2 stars

0%

1 star

0%

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More reviews

Mona

Registered: 05.04.2024

Earned: $11012

I switched to Quotex after frustration with another broker’s hidden fees. Here, everything is straightforward: no surprises, clear conditions, and money moves in and out without complications. For me, that honesty is worth more than flashy promises.

Zain

Registered: 21.11.2023

Earned: $134

I've been using Quotex for a while now and find it to be a reliable trading platform. The interface is easy to use, and trades go through smoothly. There’s a decent variety of assets to trade, and withdrawals have been processed without any problems for me. The customer support has been responsive when I’ve needed help. Overall, it's been a solid experience so far.

There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.