Review about the Quotex from 周磊
周磊
Registered:
11.11.2020
Earned:
$2008
让我印象最深的是大行情时平台依然保持稳定。别的平台容易卡顿，而这里订单还是瞬间成交。
Quotex team
Response from customer service
让我印象最深的是大行情时平台依然保持稳定。别的平台容易卡顿，而这里订单还是瞬间成交。
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Sonal
Registered:
25.11.2024
Earned:
$398
I've had nothing but positive experiences with Quotex over the years that I've been using it. The platform's intuitive and user-friendly design makes it easy to manage trades and monitor market movements. One thing that I truly appreciate is the quality of customer service. My inquiries are consistently addressed by the team in a timely manner and with comprehensive, helpful information. The knowledge that help is available when needed is reassuring. Additionally, there is a great selection of assets available for trading, and withdrawals are processed quickly and without incurring any fees. Quotex provides all the tools I need to have a profitable trading experience. I chose Quotex because, all things considered, I think it's a trustworthy platform.
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Lucía
Registered:
05.02.2024
Earned:
$7710
One thing I noticed right away with Quotex is how clean and intuitive the platform feels. There’s no overload of buttons or distractions. I also like that the asset selection includes crypto and commodities, which suits my strategy well.
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Account closed - why and what to do?
There are several reasons why an account may become closed:
1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)
* The email cannot be reused. You would need to use a different email address.
2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)
* If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.
3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).
4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)
* In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.
If it’s possible to restore the account, you will be asked to provide
- A high-resolution photo of yourself (selfie) on which you are holding your document for identification (your passport or national ID will do) along with a sheet of paper with the name «QUOTEX» written on it by hand, current date and your signature. Your face, body and both arms must be visible. The details of the document should be clear and readable.
- Screenshots of the receipts for deposits in that account (a bank statement or detailed receipts from the payment system you used for depositing will do).