Review about the Quotex from 소영
소영
Registered:
27.08.2022
Earned:
$4021
Quotex는 좋은 애플리케이션입니다. 저는 2년 동안 좋은 수익을 내고 있으며 빠른 입출금을 사용하고 있습니다.
Quotex team
Response from customer service
좋은 리뷰를 주셔서 감사합니다. 고객님의 신뢰에 부응할 수 있도록 최선을 다하겠습니다.
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More reviews
Youssef
Registered:
08.10.2024
Earned:
$13550
I value consistency above all else, and Quotex has been consistent. Every deposit arrives instantly, every withdrawal is handled quickly, and trades are executed without delays. Over time, this level of reliability builds real trust in the platform.
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Samuel
Registered:
29.12.2023
Earned:
$3899
Quotex is hands down one of the most user-friendly trading platforms I’ve tried. What really makes a difference for me is the responsive customer support — always polite and quick to assist. Highly recommend it to anyone looking for a trustworthy broker that actually delivers.
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Account closed - why and what to do?
There are several reasons why an account may become closed:
1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)
* The email cannot be reused. You would need to use a different email address.
2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)
* If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.
3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).
4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)
* In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.
If it’s possible to restore the account, you will be asked to provide
- A high-resolution photo of yourself (selfie) on which you are holding your document for identification (your passport or national ID will do) along with a sheet of paper with the name «QUOTEX» written on it by hand, current date and your signature. Your face, body and both arms must be visible. The details of the document should be clear and readable.
- Screenshots of the receipts for deposits in that account (a bank statement or detailed receipts from the payment system you used for depositing will do).